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Our Service

Brand Support

Unfied Brand Image Visual Presentation; You can also choose to mutually rely on Ragine's media matrix.

OEM (Original Equipment Manufacturer) Support

We have extensive industry experience to match almost all OEM requirements, allowing you to simply push the products into the market.

Customization Support

When our standard products cannot meet your requirements, we assess and provide customized product design and development, delivering cost-effective solutions.

Project Support

We have a professional technical team to ensure the smooth running of the project. We have various industry qualifications and test reports required for the project.

Technical Support

Based on international industry trends, we will provide continuous software and hardware updates to ensure that the technology and device we offer remain at the forefront of the evolving C-UAS market.

Training Support

We have professional product managers to provide systematic industry and service training, ensuring that your team quickly enhances industry marketing capabilities.

Industry Support

We are pleased to invite high-quality partners to actively participate in the Ragine-Tech Supply Chain Industry Forum, collaboratively building an open industry ecosystem.

After-Sales Support

We provide a 5*24H customer complaint response service (via phone, email, remote support). Additionally, there will be regular and scheduled customer care services.

FAQ

  • How to get our best price?
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    Our pricing varies depending on the specific model and features of the anti-drone system you’re interested in. We strive to provide competitive pricing for the quality and capabilities of our systems. For the most accurate pricing information, please contact our sales team or refer to the product listings on our website.
  • Could we provide a sample before bulk order?
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    Yes, we could provide the sample for all models, but the sample costs, but the buyer shall bear the costs of samples, shipping and taxes.
  • Do we accept OEM/ODM order?
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    Yes, ODM & OEM are both available and we can customize the brand logo, colors, and frequencies as per request.
  • Do we support customized products?
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    Absolutely, we highly value the unique requirements of each client. Our team is equipped with the expertise to customize our anti-drone systems to meet your specific needs. We work closely with our clients throughout the customization process, from understanding their requirements to delivering the final product. Please contact our customer service team to discuss your specific needs and we will be more than happy to assist you.
  • What types of drones can our products detect?
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    Capable of recognizing mainstream models includes DJI, AUTEL, self-made DIY drones, WiFi drones and FPV drones, etc.
  • What is the range of our anti-drone systems? 
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    The detection range of our products varies by model, but generally can cover 1 to 5 kilometers, If you need a larger range, please feel free to contact us!
  • Can our products be used in all weather conditions?
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    Our products are designed to operate in a variety of weather conditions, including rain, snow, and high temperatures.
  • Are there any legal restrictions on using anti-drone systems?
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    The use of anti-drone systems is subject to local laws and regulations. It’s important to check with local authorities or a legal professional before using such systems.
  • How to install and operate our anti-drone systems?
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    Our products come with a detailed user manual that provides instructions on installation and operation. We also offer customer support for any additional queries.
  • What is the response time of our anti-drone systems?
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    The response time of our systems is typically within a few seconds, depending on the specific model and configuration.
  • Do our products require any special training to operate?
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    While our products are designed to be user-friendly, we do offer training and support to ensure users can effectively operate our systems.
  • Can we have a tour of our factory?
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    We understand that trust is fundamental in first-time cooperation. To build this trust, we believe in complete transparency and open communication. We have multiple research and development centers, manufacturing sites, and rigorous testing laboratories in China. We welcome you to visit these facilities at any time to witness firsthand the quality of our work and the advanced technology we use.
    Furthermore, we value our relationships with our clients and believe in maintaining open lines of communication. Our team is always available to answer any questions or concerns you may have.
    Please feel free to contact us if you have any further questions or if you would like to arrange a visit to our facilities in China.

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Add: 4th/F of Xidian University Industrial Park, 988 Xiaoqing Ave., Hangzhou, 311200, China
WhatsApp: +86-13067820328
Tel: +86-57188957963
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